Privacy Policy

At Haus Of Saint, trust is the cornerstone of a great brand and respecting the privacy rights of our customers is an integral part of building that trust. This privacy policy explains how we collect and use your personal information to serve you.  By accessing or using this Website, you agree to this privacy policy. If you do not agree to this privacy policy, please discontinue your use of this website.

YOUR RIGHT TO CONTROL HOW YOUR PERSONAL INFORMATION IS USED

You can:

  • Ask us to update or correct personal information if it is inaccurate;
  • Request that we delete your personal information.
  • Opt-out of sharing your personal information
  • Make choices about receiving email marketing;

TYPES OF INFORMATION WE COLLECT

What information do we collect? 

We may collect: 

  • Contact information, such as name, email address, postal address, phone number.
  • Payment information, such as credit card number, bank card numbers, cheque, and other payment details.
  • Order and refund history, including sizing.
  • Any other information that you provide to us.

We collect this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

HOW WE COLLECT YOUR INFORMATION 

  • Online Order Information
    When you make a purchase from our website, you may be asked to provide information about your purchase such as your name, email address, shipping address, phone number, and payment information.
  • Online Accounts
    If you sign up for an online account through our websites or mobile applications, we may ask you to provide your username, password, email address, phone number, payment card information, and product preferences. You do not have to create an online account to make a purchase.
  • Marketing Communications
    If you would like to receive marketing communications from us, you may do so by signing up on our websites, or mobile applications. We will ask you to provide your email address or phone number so we can fulfill your request by sending you marketing materials.
  • Communicating with us
    When you contact us about a customer service issue, or to make other inquiries, we collect the content of those communications, and any additional information about the method of communication such as phone, SMS, email, chat, or through social media platforms. For example, if you email us, we will collect your email address, if you send us a text message, we will collect your phone number, and so on.
  • Promotions
    If you sign up for promotions or a contest, you may need to provide certain information such as your name, email, telephone number, or mailing address.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.